reviews

 
 
Hugo worked with me at my clinics from the day he graduated and I can honestly say that his approach to clinical examination, assessment, treatment and management is one of the most thorough and competent I have ever come across. Hugo is a real professional; he’s extremely knowledgable, kind, sincere and will always go the extra mile for his patients. I would have no hesitation in recommending him to anyone.
— Dr. Carl Todd (Osteopath to Chelsea FC and the English FA)
 
 

I am a full-time touring golf professional. I have seen what I thought were really good chiropractors all over the North Wales, Wirral and Chester areas and I was recommended by a friend to go and see Hugo. What a great decision that was. Very Very Impressive Service 👍

— N.I.

I would especially recommend Hugo for any athletes especially ultra runners. He really knows how to get to the root of the problem to help with current pain and prevent future problems too.

— S.W.

Absolutely fabulous! I took my 12 week old baby as she was constantly crying and having issues with sleeping and feeding. Hugo was amazing with her. She has been like a new baby since. She is now feeding better and is pretty much sleeping through the night. No more crying! I am ever so grateful to Hugo. He has changed our lives. Amazing! Highly recommended 😊

- E.M.

Truly grateful for a last minute appointment to fix me before a big race. Got an immediate improvement and also some great advice on strengthening exercises to make me stronger and less injury prone for the next one. Thank you.

— S.V.

 

After months of neck and shoulder pain and reduced mobility, I booked in with Hugo, three sessions later all pain is gone and I am moving better than I have for years! Excellent service very professional would recommend to anyone.

— c.j.

The best osteopath I’ve ever been to, highly recommended. Thank you Hugo 😀

- L.B.

I’ve suffered from headaches for a long time on a daily basis, went with the hope that Hugo could help, and after his amazing advice and treatment I have come away unbelievably happy that the headaches have subsided. Amazing service, friendly and trustworthy. Would recommend 100%. Thank you Hugo.

- P.K.

My sciatic problem was dealt with in just two visits and in a very professional and relaxing manner, thank you Hugo.

- A.J.

 

After a couple of months of pain in my upper back and neck I decided it was time to do something about it! Everything about the whole process, from booking to treatment and aftercare has been perfect. Since the first consultation I‘ve felt huge relief and I'm now moving around more freely and thankfully sleeping much better! Thank you Hugo! I'd highly recommend to anyone thinking about booking an appointment!

— G.G.

Highly recommended. I was looking for an Osteopath and wasn't sure where to go, I searched on Google and booked on the strength of a reviewer. I'm really glad I did. Hugo knew exactly where my pain was coming from and within a few days there was a massive improvement. I would have no hesitation in recommending.

— J.D.

I was experiencing pain in my left hip and down my leg. I had my first session which was very through and the manipulation Hugo applied definitely helped. I’ve been doing the exercises I was shown and after a week have definitely had a marked improvement. I have recommended Hugo to friends, he is obviously an expert in his field and I have no hesitation in recommending him.

— J.C.

I recommend Hugo 100%!! I booked at a point when my back felt like it would snap with any movement, the agony was like nothing I’ve ever felt. It took 2 sessions with Hugo to not only treat me but educate me as to how to prevent a repeat of this injury and I’ve been given some really simple exercises to aid recovery. Hugo knows his stuff and takes great care and pride in his diagnosis, treatment and support of patients. I am already recommending to friends and will return if I have any further problems!

— R.D.

 

As an office worker, I seemed to get random, incapacitating back pains that could sometimes last a full week. Hugo was helpful not just in talking me through exercises to hopefully prevent further pains but was also successful in making the pain fully disappear after one day. Will definitely not mess about with future back pain anymore (if I get any :) ) and just get straight on the phone for a booking!

— R.B.

Following 12 months of at times quite severe discomfort and restricted movement in my left shoulder I arranged a session with Hugo whilst on a short break in the area. After listening to my history and symptoms he identified a rotator cuff issue and after treatment gave me a specific set of exercises to continue with. The difference has been astonishing. I have range of movement that hasn’t been possible for a year and can now actually put on a jacket without performing a limbo dance! Cannot recommend Snowdonia Osteo highly enough.

— C.J.

Hugo is a kind and sympathetic practioner. I cannot recommend him highly enough.

— A.S.

I’ve been having treatment for hip and ankle pain for the last 4 weeks and have found it very helpful. I always come out from my treatment feeling much more flexible and free of pain. The exercises I’ve been given have made my leg much stronger and my walking has improved considerably. At the age of 71 I feel I’ve been given a new lease of life. Thank you Hugo.

— V.S.

 

I was experiencing a recurrent hamstring problem. I had physio – it helped a little – but I continued to be in pain. A fellow walker recommended Hugo and I found him to be totally sincere and professional in his approach. He listened, taking time to understand my lifestyle, and gave me the means to help myself towards a quicker recovery and to mitigate another recurrence of the problems in the future. If his practice was nearer - I live in Surrey – I would have no hesitation in consulting him if the occasion arose.

— M.F.

Whilst in Snowdonia on holiday I had a recurrence of an issue I’ve had for a number of years and have seen numerous Osteopaths and Chiropractors about with differing results. This is the first time anyone has diagnosed the underlying issue. I was very impressed with Hugo and I could not recommend him enough. My only complaint is that Hugo doesn’t live in Shepherd’s bush anymore! Highly recommend and I am an experienced back pain sufferer.

— P.P.

I saw Hugo with persistent pain and weakness in my hip that was making walking and swimming difficult. I’ve had osteopathy in the past which was very effective so I came to Hugo with great expectations. I have not been disappointed. After a few days the pain has gone and has not returned. Why go to Hugo and not any other Osteopath? His surgery is very clean, neat and professional. Hugo has a very open manner, is easy to communicate with and is very respectful of the physicality of the interventions. All in all a very positive experience both in terms of effectiveness and the manner of treatment. Highly recommended.

— J.B.

I would highly recommend Hugo. After only a few appointments I have seen a huge improvement in my mobility having suffered problems with my knee for many years and tried various treatments to no avail. I was so impressed to see such an improvement in such a short period of time. He has shown me various exercises which I can do at home to improve the strength in my knee and manage the issue myself. I am so impressed with his knowledge and expertise, I am walking a lot more confidently now, thank you so much Hugo.

— S.J.

 

In just a couple of sessions Hugo has confirmed where the issue was located and the problem is now well under control and my comfort has increased dramatically. During past decades other osteopaths have relieved the discomfort but it has always proved to be temporary as the cause of the problem had not been fully addressed. I have every confidence in Hugo and would recommend him without hesitation.

— l.C.

I came here on holiday and seriously put my back out. Hugo agreed an evening appointment on the day I called. He was a great listener and was very accurate in his assessment and input for both short and long term solutions. I felt very calm after seeing him and he really helped me smile as opposed to wincing in pain. I 100% recommend Hugo.

— A.M.

Hugo has been a pleasure to work with; he took a lot of trouble to listen to some long term symptoms, explain probable causes and demonstrate simple exercises that could make a difference. The treatment has aleviated discomfort, loosened tension and generally improved my sense of wellbeing. The exercises have improved my balance and circulation and are rebuilding some muscle strength I had lost. Thoroughly recommend a visit!

— B.l.

I cannot recommend Hugo highly enough. I went to see him regarding a flare up of a chronic hip and lower back pain issue that was causing constant discomfort.
The booking process was easy, and it was helpful to have reminders by text and email. As a fellow health professional, I have to say Hugo's 'clinic-side manner' and history taking were excellent and thorough, and treatment was professional. The clinic is well set up to ensure privacy when needed for getting changed etc. Hugo quickly got to the core of the issue, and I left my first appointment with self management strategies, and realised over the next day or so that I was moving without pain for the first time in a couple of months. Hugo - big thank you for 'fixing' me!!

— S.L.

 

I’ve seen quite a few osteopaths over the years with varied success. I was pleasantly surprised to find Hugo to be one of the best. Can’t recommend strongly enough. He has a thorough but laid back (excuse the pun) approach, and a great way of explaining what he is doing and why. Acupuncture worked a treat and he really knows his stuff. Also throughly honest and explained that if I worked on my core I’d be able to visit less. I took this advice on board and haven’t had to go back nearly as often. Great for the me but doing himself out of business!

— B.P.

Hugo was very professional and thorough in investigating my injuries and his work and explanations are the best I've ever experienced. The neck pain has gone and the remedial work on my shoulder is relieving pain and letting me sleep again! Neck injuries are scary and Hugo is a person I can trust!

— G.l.

Hugo is excellent, efficient and finds the source of the problem very quickly. I had a bad back for a number of years and finally got around to trying to sort it out. Hugo located the problem, very quickly, and with 3 visits and a number of exercises to do at home, he has sorted the problem. Highly recommended.

— S.F.

Would highly recommend to anyone! Hugo makes you feel comfortable and is very knowledgeable. He gave me exercises to do at home which have worked really well!

— K.J.

 

I honestly could not recommend Hugo highly enough. After suffering multiple breaks in my foot along with tendon, ligament and muscle damage, I‘ve had rehab through various treatment centres and injury clinics, privately and on the NHS, all to no avail. After a few treatments with Hugo coupled with home exercises there was light at the end of the tunnel. Hugo has made me feel very comfortable, has given me confidence throughout my rehabilitation and continues to support me with any questions I have. Hugo’s knowledge and professionalism are what set him apart from any other treatment centres I have been to, and I cannot thank him enough for the work he has done to help me.

— R.J.

I had 3 visits to Hugo and was very pleased with the outcome. A thorough consultation was done to locate my problem, a treatment plan was discussed and a home exercise plan was given. Very professional service and I will be recommending Snowdonia Osteo to my friends and clients 😃

— S.O.

A very professional and thorough service. My problem was much improved after one visit and I was back to normal after my second visit. Highly recommend.

— C.H.

Been coming here for over a year with numerous problems, fantastic work, would highly recommend Hugo to my family and friends. Hugo is very thorough with his work and get straight to the point. Exercises to take home do the job every time and he’s always there to answer questions over the phone and email 😁 I’m a complete different person since a year ago, and each session walk out a lot better than going in.

— S.P.

 

Contacted Hugo with some bad back pain that really started to limit my movement and work. He found where the problem was and got to work! He described what the cause was and how to prevent it in the future. A few days later and I’m back up to full mobility and no more pain killers needed. Thank you so much!

— A.W.

I had a second appointment with Hugo today. I can’t recommend him enough. In just 2 treatments my back and neck are much improved. My range of movement feels much better. He immediately put me at ease with his easy going manner and his knowledge and expertise were immediately apparent. The clinic is easily accessible and there is plenty free parking on the site.

— M.J.

I have suffered the pain and discomfort of osteoarthritis in my right knee and left hip for a number of years which has restricted my enjoyment of walking even a short distance and had flared up during my holiday in Betws-y-Coed. I felt at ease in the pleasant, quiet treatment room and I certainly felt better after the session. I have followed his instructions and after a week my hip pain has almost disappeared. I would recommend him to anyone who suffers joint pains. Thank you for making me feel so much better.

— J.T.

I have suffered with pains in my neck for ages, but never thought too much of it. Until I woke up completely unable to move my neck! I was in so much pain. Booked in for an appointment with Hugo, and I was put at ease to find out that I’ve simply been overdoing it, and he helped to release a lot of pain and tension. I woke up the next day feeling like a new woman! I will continue to do my exercises and yoga, but try to look after myself a bit more (and not over do it!). Hugo was extremely professional and very kind. I highly recommend paying him a visit if you are struggling with something in your body - he really knows his stuff, and won’t make it worse - only better! Thank you Hugo 😊

- A.G.